By: Ken Gavranovic and Lee Atchison Want to reduce MTTR, reduce incidents and have a data driven discussion on investment allocation? Try what many modern software development and operations companies have implemented, an Enterprise Risk Matrix. We have seen implementing this process on a quarterly, bi-annual or annual basic can reduce MTTR by as much as 70%, incident count by 90% within 6-12 months. Most importantly, the risk matrix can introduce a data driven discussion about investment in products (hopefully you have already migrated away from funding projects).
Join me at the xMatter’s Flow 18 conference on October 22-24 at the Radisson Blu Aqua Hotel in Chicago, where I will be giving one of the keynotes for the conference. I will be giving my newly created “Keeping Modern Applications Performing – Driving Insights to Action within the Enterprise” talk, where it will make […]